Privacy Policy

E3 Fitness, operated by Elsa and based in Vancouver, Washington, provides personal training, nutrition support, coaching, bookings, and a member portal. This policy explains what we collect, why we use it, and the choices you have.

Information we collect

• Contact and account information: name, email address, phone number, profile details, goals, and fitness level.
• Intake and coaching information: health history, fitness background, goals, exercise and nutrition information, restrictions, notes, and emergency-contact details that you choose to provide.
• Training data: workout logs, completed programs, progress notes, session notes, bookings, invoices, packages, and messages.
• Session materials: transcripts, recordings or files, recaps, and AI-generated insights when a session or feature creates them.
• Connected data: workout activity imported from Garmin, Apple Health exports, Fitbit, or another integration only when you authorize or upload it.
• Technical information: authentication cookies, browser and device information, approximate location inferred from network requests, error reports, and site usage events.

How we use information

We use information to create and manage accounts, deliver training and coaching, prepare workouts and programs, schedule sessions, process invoices, respond to messages, sync authorized integrations, improve reliability, and provide requested transcription or coaching features. We do not sell personal information and do not use health or fitness information for behavioral advertising.

Service providers

We use providers to operate the service. They receive only the information needed for their function and process it under their own terms and privacy policies.

• Clerk: account authentication and identity management.
• Supabase: database hosting and application storage.
• Cal.com and Google Calendar: booking and calendar coordination when used.
• PayPal: invoice and payment processing when used.
• Google Drive: session files and transcripts when connected.
• Google Gemini: transcription or coaching insights when those features are used.
• Garmin, Apple Health exports, and other wearable services: workout data when you choose to connect or upload it.
• Sentry and Vercel Analytics: error monitoring and site usage measurement where enabled.

Health and fitness information

Health and fitness information is sensitive. Share only what is needed for your coaching relationship. We use it to provide the service you request, limit access according to account permissions, and do not sell it or use it for advertising. Connected providers may process the data you authorize under their own policies.

Cookies and local storage

Authentication and security cookies keep the member portal working. The site may use browser storage for temporary form drafts and session state. You can control cookies through your browser, but disabling required cookies may prevent sign-in.

Retention and deletion

We keep account, coaching, booking, payment, and session records while needed to provide the service, maintain business and legal records, resolve disputes, and protect the service. Backups and provider records may persist for a limited period after deletion. To request access, correction, export, or deletion, emaile3fit.me@gmail.com. We may need to verify your identity and may retain information required by law or needed to establish, exercise, or defend legal claims.

Children

E3 Fitness is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy when our services or data practices change. The date above identifies the current version. Privacy questions can be sent toe3fit.me@gmail.com.